These are all genuine written customer comments received from our customers.
We would like to say a huge thank you to every single customer who takes the time and trouble to provide feedback; the good and the not so good. We really do read and digest ALL your comments -THANK YOU
18 December 2013 12:01
Just to let you know that the re-dispatched Angel has just arrived, thanks so much. The invoice and post date for this one was 16th December, so if the original one turns up I will definitely pop it back in the post to you.
Many thanks again
18 December 2013 10:30
Dear Sir or Madam
Just to let you know that my order has arrived and they look great on my tree. When you order on line you can't be sure how items will look when they arrive. These hanging decorations are the same as on the website.
Wishing you a Merry Christmas.
17 December 2013 22:05
Hello Jen, I just wanted to say thanks for getting the order to me so quickly. Three minutes after I finally got my tree up yesterday, the courier knocked on the door with a box of beautiful decorations - I'm so pleased with them.
16 December 2013 22:36
Thank you for sending me this product so efficiently...so super impressed I'm ordering another set :-) !
16 December 2013 16:10
Thank you for the replacement of 4 charger plates from my original order, which were badly scratched. The replacement plates are great and I just wanted to thank you for a very efficient and excellent customer service. If you'd like me to return the 4 damaged plates, please do let me know.
15 December 2013 15:48
Thanks very much for so swiftly delivery my order. I had never heard of you before but I shall be spreading the word. Good service and good products.
13 December 2013 18:08
Just wanted to say a big THANK YOU for re-sending my order. It arrived today and it is absolutely beautiful. It is going to be a Christmas present for a friend and I know she will love it.
I am grateful to you for the excellent customer service. This is unfortunately becoming a rarity. I will be sure to recommend your site to friends.
13 December 2013 11:19
How are you? I want inform you that the baubles arrived not broken, and they arrived three days agos. They're so beautiful! I want to thank you for your professionalism and availability. Certainly I will continue to shop on your website.
I wish you happy Christmas and a beautiful new year.
09 December 2013 18:08
Many thanks for helping with this. I have been very impressed with your customer service and will be feeding back to amazon in a very positive way
03 December 2013 10:40
I would just like to thank you so much for my order, it arrived so quickly and I am delighted!
A very merry Christmas to you all!!
28 November 2013 08:11
Hi I received my order yesterday and just wish to say that I am very pleased thank you
19 November 2013 21:01
Good morning. Thanks for taking the time to deliver my parcel last night.I am really pleased with the item.Just ideal.
18 November 2013 05:50
Hi, Just wanted to say that they arrived and are as lovely as in the pictures! thank you for great service!
16 November 2013 12:07
Thank you so much, my bauble order has arrived in this morning's post - exactly what it said on the tin and exactly what I wanted, just perfect; very quick delivery too.
15 November 2013 14:29
My wife put a very small order in via Amazon for some gold coloured candle holders. They couldn’t have arrived any sooner if they had come by taxi. We couldn’t believe what the postman was delivering knowing they had only been sent at approx. 6p.m. last night.
15 November 2013 10:09
Thank you for an excellent prompt delivery. Fantastic service
13 November 2013 13:04
Package arrived this morning. The icicles are just fab u lous..........Exactly what I wanted very well packaged as well.
11 November 2013 14:35
Order arrived on Friday ,just to say I am very pleased with items and speedy service look forward to ordering from you again.
08 November 2013 13:47
Didn't know to who should I address this email and as I had your contact I choose you!
Anyway, just wanted to thank you so much!! Completely happy with the goods I got from the company!!! Is everything beautiful! The service was great! And I'm sure I will keep you guys on mind for the future!
05 November 2013 08:52
.. and thank you Jen for all your help and patience. I will definitely recommend your company to my ladies (I run two evening classes in floral art/flower arranging).
27 October 2013 00:07
Thank you for sending them so quickly they arrived today and I am very pleased kind regards Emanda
23 October 2013 11:45
Brilliant service, thank you
14 October 2013 15:31
David , fantastic. I have just called and made payment. I do have to say that the comms service from your company is stunning Tnx for this and well done you all
08 October 2013 14:53
Thank you for safe delivery of order. Ornaments delightful especially Klaus-Inge. will be ordering more
08 October 2013 11:59
Parcel received and contents are lovely, thank you.
02 October 2013 10:39 Wow! Just to let you know my order arrived yesterday in perfect condition. Thanks for fast efficient delivery.
02 October 2013 07:39 Hi thanks so much for your quick response. I had not realised the royal mail had tried to deliver it as there was no note put through my door, but luckily I was able to pick it up using your email as proof it had been sent. Thanks so much, delighted with the products
01 October 2013 11:16 Having never ordered from you before, a little unsure as to the products & service. However items received yesterday, all are fabulous . Absolutely delighted not only with the products , but your service. Well done all. Will definately use you again. Great job.
25 September 2013 19:19
All is well that ends well the parcel was delivered this morning, the Xmas decorations from your nordic range are simply superb!
17 August 2013 17:02
I just wanted to say thank you so much for a fabulous service. I received the baubles today, such a quick turnaround from ordering. Great customer service, would highly recommend you as a company to order from. Many thanks
08 July 2013 09:14
Hi I'd just like to say thankyou for an excellent service, my order was placed fri and I rec 'd it this monday morning. the products I ordered are really nice and I will deffo be ordering again. thank you again.
03 July 2013 19:59
Hello, Thank you the order arrived today- all fine. Thank you for prompt delivery.
24 June 2013 14:32
That's great, excellent service. I will leave a good review. Many thanks.
12 June 2013 16.54
Hello Cathryn, Just to let you know I have received my green plate. Thank you soo much! Rate 10/10
04 June 2013 20:46
Order received and items are lovely, thank you.
14 May 2013 14:33
Hello there, Just to let you know that my parcel arrived this morning, thank you very much, they are all in working order. The service was great, thanks very much.
25 April 2013 17:36
Many thanks for the very prompt delivery of my order placed via Amazon. Excellent service
22 April 2013 17:36
hello, Just to let you know I recieved my item today and very happy with the product and quick service. Thank you.
16 April 2013 17:36
They arrived today Jen and they are just what we wanted...thanks for your help.
09 April 2013 17:58
Thank you so much for my beautiful santa ladders! My great niece and nephew, will be absolutely overwhelmed. As usual excellent service, and delivery so quick. Thanks Everyone, I shall be ordering again soon.
15 February 2013 22:50
Hi Kimberley, Just a quick note to say thanks again for your help with the order, lights arrived in good time :-)
23 January 2013 18:20
Thanks the order has been received. Brilliant service and quick turnaround.
10 January 2013 11:58
Dear Kimberley Many thanks for the replacement snowflake lights. We have popped them up in our display corner and the children are entranced. Your kind and swift response to our problem are greatly appreciated.
09 January 2013 19:26
Hi Kimberley, Thank you so much for the replacements on these baubles, your help has been much appreciated. I am extremely impressed also by the customer service and the how quick you got these replacements out to me. I missed the delivery last Friday but have picked them up tonight and they are perfect!
04 January 2013 09:25
I just wanted to thank you for the prompt, helpful and courteous sevice which both Kimberley and Jen gave me on my recent first order with your company. It was a pleasure doing business with you. I would definitely recommend your company for their varied products, prompt delivery and follow up.
02 January 2013 14:54
Hi Cathryn Just to say the platter arrived this morning . Really appreciate the quick turn around as I can now use the full set at New Year when the family are round. I will definitely use you again and recommend to friends as a result of the excellent customer service. Thanks again and a Happy New Year.
01 January 2013 09:39
Dear Jen Good morning and a Happy New Year. I have received all the items ordered last evening. Thank you for your service.
21 December 2012 08:54
Thank you. I am so impressed with your customer service, it was really amazing to receive such a quick and personal reply. Even if the items do not arrive before Christmas I am happy to give your company a 5* rating.
20 December 2012 10:45
Thanks very much for being so helpful. I will certainly save you as a favourite.
19 December 2012 10:59
Dear Cathryn, Thank you for your email. I am very happy with your service even if I wasn't the most successful purchase. I will definitely order from Fizzco again.
27 October 2012 10:45
I just wanted to thank you for your excellent service, I was amazed to receive my order so quickly.I have never had the option to save delivery costs that you offer and had delivery wiwthin 3 days.
Thanks again I will be recommending you to others.
25 October 2012 13:49
I just wanted to say how thrilled I am with my purchase of Christmas Mantle scarf, Item No.2012-102956. Great delivery, could not believe it came so quick.
Thanks again for merchandise.
25 October 2012 10:59
Excellent and thank you for your quick response.
22 October 2012 17:20
Thanks for your reply. Fortunately they did leave with my neighbour so I have received today.
Extremely pleased with the candle rings; very good quality,
22 October 2012 20:33
Just to say thank you for your prompt attention.
19 October 2012 10:14
Just a little note to thank the lady who dealt with our order and subsequent replacement.
We have received the replacement chains and my husband informs me that they now match up beautifully and look great. So thank you for taking the time to test the chains in your office, we are very pleased with the service and look forward to putting them all up in December!
19 October 2012 09:32
Arrived at 0940 this morning
Thank you for prompt service
17 October 2012 12:05
Thank you for your reply, yes I can dispose of the defective garland and look forward to receiving its replacement. Thank you for your quick response.
08 October 2012 11:14
Good morning Wendy,
Just to let you know that I received my order…. And guess when… last Thursday at 14:30, now that is what I call Excellent service.
The partner who delivered in Dublin was a company called Nightline Couriers.
Yet again another excellent customer experience from Fizzco Ltd
02 October 2012 17:10
Thanks. I understand this has been a problem with the courier and not yourselves. I'm very grateful for your quick and very helpful customer sevice.
I received the order today and many thanks for a great service.The packaging was quite squashed and ripped tho' but the items are okay.
You might want a word with whoever carries your post.
25 September 2012 09:18
Your team were very very helpful in getting the goods to me and also advising me. Best experience I have had for internet shopping to date I must say!
20 September 2012 09:09
You have been most helpful! Thank you so much team!
Sat 01/09/2012 18:22
A Big Thankyou,
to Yourself, Jen, David,Wendy and all the team,for EXCELLENT CUSTOMER SERVICE.
23 August 2012 04:29
Thanks soooooo much for all your help, you have been amazing!! Best customer service I have received in a very long time and I will be sure to recommend you to my office for future.
The stars attached look great, do you know the measurements for them? I will have to double check they will fit in the cards.
Thanks again Kimberly.
21 August 2012 17:53
That's fantastic! A lot of bigger companies could learn a thing or two about customer service from you! I'll be sure to recommend you and will no doubt be back for further purchases at a later date.
20 August 2012 16:17
Thankyou for your kind E-mail.
Thankyou for your kind offer, yes I would like a replacement set when they are in stock again. Excellent Customer service, I look forward to receiving my set ( 30 metre, white cable).
Again, many thanks, I look forward to recommending you.
20 August 2012 14:08
The fairy lights arrived today and they are perfect.
Thank you very much for the prompt service.
16 August 2012 08:01
Just wanted to say thanks for all your assistance. The goods were received last Monday.
Thanks again and would def shop with you guys anytime.
10 August 2012 14:06
The box of votives came yesterday and they are absolutely perfect! Thanks again for your help.
All the best,
02 August 2012 14:46
Just wanted to say a big thank you, I order some Christmas decorations yesterday, and they have already turned up today. I thought the website was very easy to use, clear and have very good realistic descriptions of the items I bought.
My tree decorations turned up wrapped in masses amount of bubble wrap it would of been impossible to break while being delivered, and my new look fabulous.
I wish everything I bought on line or in shop had wonderful service like yourselves.
Thanks again, and will be recommending you guys to everyone I know.
24 July 2012 14:34
That is really so kind of you Kimberley, thank you very much. You have been most helpful and I really do appreciate all your assistance. You do realise though, if
I have another project that requires smaller tiles . . . I’ll be back!
17 July 2012 14:58
Just wanted to say thank you for all your help!! our wedding branded baubles arrived and we are sooo pleased with them, exactly what i wanted!!
I will be sure to send you a picture of them at our wedding in December :o)
03 July 2012 13:59
Just wanted to say thank you for your help with the above, I have received my refund, great service.
A very happy customer
25 June 2012 09:21
All received and very satisfied thank you very much.
24 May 2012 14:04
Dear Jen, I get your goods today. All is OK, I look forward to the future cooperation !!
Best regards, Anna
15 May 2012 18:56
Replacements received. Many thanks for the excellent service.
11 May 2012 16:01
Wow, that was super, super quick. Thank you so much. I had a quick look on your website and thought i couldn't see them but just wanted to be double sure.
I'll check out the link, thank you.
You may not have what I'm after in stock but your service is outstanding!
Thank you so very much :)
19 March 2012 08:18
Thank you for your efficient, friendly service. I think the true measure of a business is how it deals with problems
and you have been A star.
05 March 2012 20:23
Thanks for your reply. Thats great.
I have passed the invoice over to our Treasurer to raise a cheque and get it to you as soon as possible.
Kind Regards & thanks once again for your help.
02 March 2012 15:19
Thank you SO much for your reply. I am really impressed with your company. Not only did I receive a prompt reply to my email, but when I phoned to place the order, the girl on the desk knew exactly what I wanted, was very pleasant and extremley helpful. On top of that my parcel arrived TODAY, that is wwhat I call efficient service.
Thanks to all of you
20 February 2012 16:52
Thank you, I very much appreciate it. Great service!
30 January 2012 12:07
You are one awesome chick. They arrived about 2pm and are right now being experimented upon to see what sticks to them on the inside to our specs.
I'll send you a pic of the finished product if possible.. (I don't always get a pic of it myself once installed, ppl don't always like to pass on that stuff..)
Thanks again for your help and efficiency..
26 January 2012 20:40
Just wanted to let you know that we received the three ornaments in perfect condition. Thank you for all of your time--we appreciate everything!
Take care and thanks again,
22 January 2012 14:46
Just wanted you to know that, after all the fuss about the delivery, the new lights duly came and have now been put up in my conservatory. They look fabulous!
19 January 2012 14:11
You are most welcome. You have always been most helpful to me over many years and I am glad to know the details of the transaction.
12 January 2012 09:32
Thank you for your prompt response regarding the damaged item and subsequent refund, it was really appreciated and I would have no hesitation in purchasing from Fizzco Limited in the future.
11 January 2012 14:58
You have been a star!
11 January 2012 10:53
Thanks you very, very much. That is an excellent idea about using the lamps of the faulty set.
10 January 2012 12:15
Thank you very much for the helpful information Stephanie and for the prompt reply and detailed measurements. I shall probably get a couple of boxes from you later in the year so that I get the display of 80 lights in total.
Just to add that I have always found your service to be outstanding e.g. a recent post-Christmas purchase was sent out immediately your offices opened again.
Also I have always found that any enquiry that I have made is always dealt with very quickly and in a friendly, professional manner. Excellent!
09 January 2012 21:00
Thank you most helpful.
09 January 2012 21:05
I just wanted to drop a quick email to say thanks. The lights look amazing and arrived promptly and were very well packed. I will definitely recommend you company.
07 January 2012 13:07
This morning I received the replacement battery powered 10x LED lights - they are PERFECT and work just fine.
Many thanks for your help and I look forward to purchasing from you again soon.
06 January 2012 13:58
Thank you so much, I can't believe what fantastically good service you have provided- rest assured I will definitely be a returning customer and will be making recommendations to others in future.
06 January 2012 13:04
I wanted to thank you so much for such good service before Christmas, regarding my faulty fairy lights. You don't see good service very often these days and I have forwarded your company name onto lots of my friends. We have a circle that always passes around the names of great companies to each other simply because most are pretty awful when it comes to doing things decently and honestly, it's so nice to find one that does and so we note them down and always use a recommended firm first when buying things.
I hope you have a great New Year and heartfelt thanks once again for making that problem so easy to deal with,
04 January 2012 16:08
Received today our Glittered Deer in record time!! thats what you call a speedy service! also it was packed really well. We are so pleased and cant wait to show it off
28 December 2011 19:33
Hi Stephanie & Kimberley,
The goods arrived in great condition on Friday - so thank you for pulling out the stops for me. The charges looked great on the Christmas table and generated much favourable comment.
24 December 2011 11:22
Thank you soooooo much for your superfast service on this order. I never expected them to arrive
so quickly but am delighted they came on Christmas Eve. Merry Christmas to you all.
21 December 2011
Many thanks for the excellent service.
17 December 2011
Thank you so much for sorting this out, I really appreciate the smooth transaction!!
15 December 2011
Hello there, Just to say thanks for the replacement and what a remarkable delivery time.
It is a pleasure to do business with you. Again thanks and a Happy Christmas to you all.
12 December 2011
Thank you so very much for the fantastic box of trimming you sent for our fundraising, they are a great asset and we can use some of them to decorate the ward as well as raise some money from them.
With our sincere thanks and best wishes.
11 December 2011
Many thanks, item arrived yesterday and it perfect.
08 December 2011
Just arrived in one piece. Many thanks.
You didn't have to do this, but it's this sort of service which gets customers coming back and recommending you to others,
which is something that I will certainly be doing.
Once again, thank you.
03 December 2011
Many thanks for your prompt response and supply.
Very pleased with all products purchased from you to date. Wish more companies operated goods and services in your manner.
25 November 2011
Would just like to say a HUGE Thank You and how impressed I am with the quality and choice of products on your website
plus my order arrived within two days of ordering, fantastic .
Will definitely buy again.
Keep up the good work
01 November 2011
I have just recieved my order and im very pleased with the items i ordered.im also pleased with the quick delivery service
27 October 2011
What a brilliant service - order received yesterday mid-day - many thanks - will definitely use your service again and recommend
it to others. Joy
26 October 2011
THANK YOU sooo much for getting back to me as you said - very much
appreciated - will check out sizes then arrange what I am going to order - Thanks again :)
06 October 2011
Thank you so much for your quick response it's really very much appreciated.
I will leave it until tomorrow afternoon and if I don't receive it by then I will email you again. Once again thanks for your help.
03 October 2011
Terrific! Thanks so much.
Cheers, Pamela M
3rd October 2011
Thank you so much! I'm extremely impressed by your company Customer Service and effectivity!
Will always shop with you!
29 September 2011
Thank you thats really helpful.
10 August 2011
and thanks again on the speedy delivery, saved the day!
08 August 2011
You’re a life saver thank you so much.